Payment & Shipping

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany):

We charge shipping costs on the basis of the shipping weight:

You can find our delivery costs via the link in the footer ‘SHIPPING CONDITIONS’.
The maximum weight for an order is 31.5kg. If your order is exceeding the weight please start a second order.

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:

You can find our delivery costs via the link in the footer ‘SHIPPING CONDITIONS’.
The maximum weight for an order is 31.5kg. If your order is exceeding the weight please start a second order.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2-5 days, for deliveries abroad within 2-30 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

– Prepayment via transfer
– Payment via credit card
– Payment via PayPal

Further details on payment

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

Our bank account:

Sven-Holger Design & Communications GmbH
Kreditinstitut / Bank: Commerzbank Berlin-Zehlendorf
IBAN: DE42 1004 0000 0655 9538 00
BIC: COBADEFFXXX

In case of questions, please contact us at the contact details mentioned in the Legal Notice.