Payment & Shipping

Payment and dispatch

The following terms and conditions apply:

  • Payment and dispatch

    The following terms and conditions apply:

    Dispatch conditions: The products are delivered all over the world.

    Dispatch costs (inclusive of legally applicable VAT) Deliveries within Germany: We charge shipping costs on the basis of the shipping weight.

  • Delivery periods

    If no other deadline is stated in the respective offer, delivery of the goods shall take place within the aforementioned delivery time window upon execution of the contract (in the event of an agreed prepayment, upon receipt of your payment). If the total weight of your desired items exceeds the maximum shipping weight limit specified in the table, please group them into two or more separate orders.

    Deliveries to foreign countries: We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight.

    Our -delivery terms- you find in the bottom of our website under delivery terms.

     

    If the total weight of your desired items exceeds the maximum shipping weight limit of 20 KG specified in the delivery terms, please group them into two or more separate orders.

    Delivery periods Unless any other period is specified in the item description, the product is delivered in Germany within 3 – 5 days, in case of foreign deliveries, within 10-20 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).
    Please note that deliveries are not made on Sundays and other holidays. If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

  • Terms of payment

    Terms of payment In case of deliveries within Germany, you have the following payment options:

    – Prepayment via transfer

    – Payment via credit card

    – Payment via PayPal

    In case of deliveries to a foreign country, you have the following payment options:

    – Prepayment via transfer

    – Payment via credit card

    – Payment via PayPal

    Further details on payment If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

    Our bank account: Sven-Holger Design & Communications GmbH Kreditinstitut
    Bank: Commerzbank Berlin-Zehlendorf
    IBAN: DE42 1004 0000 0655 9538 00
    BIC: COBADEFFXXX

    In case of questions, please contact us at the contact details mentioned in the Legal Notice.

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